Privacy group files Buzz complaint with FTC | Deep Tech - CNET News

Privacy group files Buzz complaint with FTC | Deep Tech - CNET News
Lee Iverson

Lee Iverson in leei's Channel

A summary of EPIC's complaint against Google Buzz. They don't get privacy because their whole business model is antithetical to it.

Captured on 17 Feb 2010 from news.cnet.com

Authentication
Login with:New JS-Kit Account CNET My Facebook Profile My Google Profile My Twitter Account My FriendFeed Account My Yahoo! Account My Blogger Account My JS-Kit Account My Haloscan Account My OpenID

February 17, 2010 7:44 AM PST

Privacy group files Buzz complaint with FTC

Two changes in one week at Google Buzz weren't enough to satisfy the Electronic Privacy Information Center.

The privacy group filed a complaint on Tuesday with the U.S. Federal Trade Commission, seeking constraints on Google's new social-networking service.

"This complaint concerns an attempt by Google, Inc., the provider of a widely used e-mail service, to convert the private, personal information of Gmail subscribers into public information for the company's social network service Google Buzz," the complaint (PDF) reads. "This change in business practices and service terms violated user privacy expectations, diminished user privacy, contradicted Google's own privacy policy, and may have also violated federal wiretap laws."

Privacy concerns have tarnished Google Buzz since its February 9 debut, in particular because the service constructed lists of people to follow and be followed based on their Gmail address books and activities. As a result, Google already made two rounds of changes to Buzz to inject some manual approval steps into the start-up process.

Washington, D.C.-based EPIC wants more, though, and requests that the FTC:

� Compel Google to make Google Buzz a fully opt-in service for Gmail users.

• Compel Google to cease using Gmail users' private address book contacts to compile social-networking lists.

• Compel Google to give Google Buzz users more control over their information, by allowing users to accept or reject followers from the outset.

In a response, Google said, "We designed Buzz to make it easy for users to connect with other people and have conversations about the things that interest them. Buzz was launched only a week ago. We've already made a few changes based on user feedback, and we have more improvements in the works."

Google also said it welcomes direct communications from EPIC. "We look forward to hearing more suggestions and will continue to improve the Buzz experience with user transparency and control top of mind."

Separately, the Office of the Privacy Commissioner of Canada is looking into Buzz privacy issues, the CBC News reported Tuesday.

Updated 10:04 a.m. PST: with comment from Google.

Stephen Shankland writes about a wide range of technology and products, but has a particular focus on browsers and digital photography. He joined CNET News in 1998 and since then also has covered Google, Yahoo, servers, supercomputing, Linux and open-source software, and science. E-mail Stephen, or follow him on Twitter at http://www.twitter.com/stshank.
Use my avatar from...
No avatar
My computer
My Facebook Profile
My Google Profile
My Twitter Account
My FriendFeed Account
My Yahoo! Account
Gravatar email
Login
Login with:
CNET
My Facebook Profile
My Google Profile
My Twitter Account
My FriendFeed Account
My Yahoo! Account
My Blogger Account
My JS-Kit Account
My Haloscan Account
My OpenID
My Websites:
My Site (click to edit)
Login required. Click "Login" to login.
Share
Share with:
This Page
My Facebook Friends
My Google Friends
My Twitter Followers
My FriendFeed Followers
My Yahoo! Friends
This Page
Add images
Follow
Echo 33 Items
Admin
Log In
Edit My Profile
Moderation
General Settings
Admin Notices
Get this for your site
JS-Kit Blog
JS-Kit on Twitter
Help
 
    –
John Doe 
There is an easy way to remove Buzz from your Google account: 
 
http://KillGoogleBuzz.wordpress.com/
Today, 11:28:44
– Flag – Like – Reply – Delete – Edit – Moderate
jsinnp 
All the formal complaints are a bunch of nonsense, driven by people that really need to get a life. 
 
Google was a bit sloppy in it's testing, only doing it in house rather than a measured roll out. They had only been using it internally, and hadn't thought though things through completely. No excuse for that, but nothing nefarious about it. 
 
Their technical response to the issues raised was rapid and resolved the issues. 
 
Some people just enjoy whining.
Today, 11:08:29
– Flag – Like – Reply – Delete – Edit – Moderate
n3td3v 
"Their technical response to the issues raised was rapid and resolved the issues." 
 
Too late though for the many millions who had their contact list exposed to the internet before the issue was resolved. 
 
Who knows what database peoples contact lists are sitting on now.
Today, 11:49:23
– Flag – Like – Reply – Delete – Edit – Moderate
Keira Dooley
Interesting legal buzz about Buzz http://bit.ly/dCrj8m
Today, 10:40:45
– Flag – Like – Reply – Delete
Photography News
Privacy group files Buzz complaint with FTC - CNET: Telegraph.co.ukPrivacy group files Buzz complaint with FTCCNET... http://bit.ly/bFaWo3
Today, 09:50:01
– Flag – Like – Reply – Delete
dbagpiper 
And as for the Google - NSA partnership... The government is already WAY too big and has WAY too much power for my liking. Google: Would you really do this? To what end? What could possibly be the benefit to your customers (the people who made your company what it is)? It was grass-roots that made you what you are, and grass-roots can take you back down... do I now have to give up my favorite search engine and its "whistles and bells" because they've turned "big brother"? I thought your whole justification for pissing off the Chinese was this very subject?
Today, 09:43:32
– Flag – Like – Reply – Delete – Edit – Moderate
n3td3v 
The reality of why signals intelligence might want info about citizens... 
 
http://news.bbc.co.uk/1/hi/world/middle_east/8520227.stm 
 
To get in and out of countries undetected. 
 
Who knows how many hundreds of thousands innocent peoples identity are used every day just to go from country to country on normal spy ops.
Today, 09:51:10
– Flag – Like – Reply – Delete – Edit – Moderate
Veille
Privacy group seeks Buzz changes through FTC | Deep Tech - CNET News - http://news.cnet.com/8301-30...
Today, 09:40:29
– Flag – Like – Reply – Delete
Privacy Solutions
EPIC files Google Buzz #privacy complaint with FTC - CNET News: http://bit.ly/aWBUno
Today, 09:40:29
– Flag – Like – Reply – Delete
dbagpiper 
Hm. When I opened my gmail account over a year ago, there were no warnings that any information kept on the site could be made public. Furthermore, if I intend to do any form of social networking, it is a conscious decision... I don't need it forced down my throat. Shame on Google. I understand the need to "push the envelope" of accepted practices in order to advance technology, but does technology really have to strip us of what we consider personal and public?
Today, 09:29:59
– Flag – Like – Reply – Delete – Edit – Moderate
schan1123 
I think you need to read the terms of service. How are you expecting privacy for a free service that you don't pay for.
Today, 10:38:25
– Flag – Like – Reply – Delete – Edit – Moderate
Computer Society SA
Privacy group files Buzz complaint with FTC - CNET News: http://news.cnet.com/8301-30685_3-20000076-264.html
Today, 09:26:44
– Flag – Like – Reply – Delete
Jayson Brake 
Geesh. By the time the government figures out what to do, Google will be on Buzz V.3 and all fixes in place.
Today, 09:06:10
– Flag – Like – Reply – Delete – Edit – Moderate
James 
Yeah we need Government instituted web applications only so at least we know our personal data is safe.
Today, 09:08:19
– Flag – Like – Reply – Delete – Edit – Moderate
James 
Honestly people. Privacy? It’s THE F%$^ING INTERNET!!! 
 
I think Google has the right to make what ever changes to their system they see fit, aside from that how stupid are you to assume a gmail account is “YOURS” it’s not, it’s “THIERS” stupid. Nobody is accountable for the crap you keep online especially a free email provider. This isn’t a question of your privacy, it’s a question of you understanding that when something leaves your PC and makes it’s way to the internet it is no longer “YOURS”. I hope Google satisfies the issues of these idiots by terminating their accounts.
Today, 08:54:52
– Flag – Like – Reply – Delete – Edit – Moderate
n3td3v 
I am concerned about the Google-NSA partnership and if NSA are influencing Google. I am deeply concerned that Google have partnered with a spy agency.  
 
It is uncomforting, especially what we know the spy agencies get up to in the real world with human assets such as The Mossad who carried out an assassination in a Dubai hotel.  
 
People just think signals intelligence agencies are just collecting info on the internet and thats it. No, they information is used to support actual spies who are human assets who carry out covert operations against people.  
 
It's not nice, the reality of the information collection is grim.  
 
Should Google not be protecting us from signals intelligence not pairing up with them in official partnerships?  
 
The Mossad, they stole British and European citizens identity to get in and out of Dubai. How do you think these spies obtain information about innocent citizens to carry out these covert ops? Signals intelligence collection must play a part in it.  
 
Yet, Google think its acceptable to be pairing up with the NSA who support covert ops which may include killing people, blackmailing them or whatever else spy agencies get upto in the reality of the spy game.  
 
I am shocked by Google pairing up with signals intelligence who's main mission is to support human intelligence agents, who don't always have citizens best interests at heart.
Today, 09:11:33
– Flag – Like – Reply – Delete – Edit – Moderate
James 
If they protected us it would be labeled as subversion. This is stupid. Another problem is we often make use of products or services by our own needs overlooking how the maker imagined it. Look at it this way, Google has a main business model of "Search Provider" what is it that a "Search Provider" needs to be successful? "Content" what better way to get "Content" than from "Users"..
Today, 09:22:10
– Flag – Like – Reply – Delete – Edit – Moderate
n3td3v 
I'm just sick of the main stream thinking Google and signals intelligence agencies are only collecting information to see if you're a terrorist and then raid you with some FBI warrant.  
 
That is not the reality of it, thats just the main accepted reason for the media.  
 
The reality is, signals intelligence support human intelligence agents, who might just want to kill or black mail folks, or steal innocent peoples identity to get in and out of countries undetected.  
 
Just like in the case of the Dubai hotel killing of a senior Hamas leader where the spies stole innocent citizens identity to get in and out of the country without raising flags.  
 
Those innocent citizens who had their identity stolen are now fearing for thier life incase Hamas or other agents decide on revenge assassinations.  
 
Google should not be pairing up with NSA or any other signals intelligence agencies in the world, its very unsettling, especially after recent events in Dubai.
Today, 09:37:23
– Flag – Like – Reply – Delete – Edit – Moderate
Aaron Semer
Google buzz in trouble with FTC? http://bit.ly/baWPis Guess I'm not the only one who doesn't like forced social networking.
Today, 08:47:02
– Flag – Like – Reply – Delete
UDel CompSecurity
via cnet: EPIC asks FTC to compel Google to make more privacy changes to Buzz: http://tinyurl.com/ydpztql
Today, 08:44:26
– Flag – Like – Reply – Delete
codynews 
wow, 8 'comments' are all the same. Just 'tweets' of the story. Grrr. CNET! Make this new "echo" system useful by having it contain actually COMMENTS
Today, 08:38:05
– Flag – Like – Reply – Delete – Edit – Moderate
n3td3v 
Yeah - it just looks like spam down my screen and is disruptive of people wanting to talk on the actual CNET site.
Today, 08:55:48
– Flag – Like – Reply – Delete – Edit – Moderate
James 
Maybe we should involve the FTC in this, CNET should be providing content reply systems as users see fit.
Today, 09:00:08
– Flag – Like – Reply – Delete – Edit – Moderate
jchanski21 
Agreed. This echo thing is terrible.
Today, 09:04:20
– Flag – Like – Reply – Delete – Edit – Moderate
news
Privacy group seeks Buzz changes through FTC http://bit.ly/99kDAa nice news..
Today, 08:29:06
– Flag – Like – Reply – Delete
More
Recent posts from Deep Tech
Privacy group files Buzz complaint with FTC
Google donates $2 million to Wikimedia
Microsoft issues new Outlook social-network link
Deal brings Skype to Verizon 3G phones
Ellison's team wins long-sought sailing trophy
Adobe bringing AIR to smartphones--Android first
Adobe joins Linux-phone group to spread Flash
Opera 10.5 lags in my speed tests
Related
Rafe and Josh debate Google's Buzz
More Google Buzz tweaks, separate version coming?
Buzz features compared: Just the important stuff
Google Buzz: Privacy nightmare
What Google needs to learn from Buzz backlash
Google tweaks Buzz privacy settings
Google's social side hopes to catch some Buzz
Google changes Buzz privacy settings--again
advertisement

Responses

Please Login to respond

Get Gleanr!

What is Gleanr?

Gleanr is the networking engine for digital-age professionals. Get impact (& income!) in the information streams you care about.

How does it work?

Your custom Gleanr channels automate information flow relevant to you. All you do is "click" - we do the rest (instant capture, indexing, and networking).

What is the value?

Gleanr is the only web service where professionals can manage and monetize their expertise.

Is this more web 2.0?

Yes, but for work. Now you can capitalize on your unique ability to filter and enrich professional information streams.

Show me!

Explore the public parts of professional information streams here, or take the Gleanr Tour.

Sign me up!